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• THE EFFECT OF SERVICE REQUIREMENTS, SERVICE PROCEDURES, SERVICE TIME AND SERVICE RATES ON PUBLIC SATISFACTION AT THE ORGANIZATIONAL OFFICE OF THE BATAM CITY REGIONAL SECRETARIAT

  Nurhasanah , Sabri , Sumardin

  92-97

  2026-02-28

  Statistics: 20

• EVALUATION OF THE EFFECTIVENESS OF THE IMPLEMENTATION OF SERVICE STANDARD POLICIES ON SERVICE QUALITY IN THE CALIBRATION LABORATORY OF THE TESTING AND TESTING UPT MEDAN GOODS QUALITY CERTIFICATION

  Eka Farra Dewi Sitompul , Sukaria Sinulingga , Fadli , Sugih Arto , Syafrizal Helmi

  584-590

  2026-04-18

  Statistics: 10

• THE EFFECT OF SERVICE QUALITY AND HOSPITAL FACILITIES ON HOSPITAL IMAGE MEDIATED BY INPATIENT SATISFACTION AT S HOSPITAL BOGOR

  Margaretha Cecilia , Wani Devita Gunardi , Eka Desy Purnama

  138-149

  2025-02-25

  Statistics: 61

• THE EFFECT OF SPEED IN PROVIDING SERVICE, SERVICE OFFICER ABILITY AND QUALITY OF FACILITIES AND INFRASTRUCTURE ON PUBLIC SATISFACTION AT THE BELIAN VILLAGE OFFICE, BATAM DISTRICT, BATAM CITY

  Sri Marlinawati , Sabri , Sumardin

  74-79

  2026-02-28

  Statistics: 27

• IMPROVING THE QUALITY OF PATENT REGISTRATION SERVICES: AN APPLICANT SATISFACTION PERSPECTIVE AT THE DIRECTORATE GENERAL OF INTELLECTUAL PROPERTY

  Sukma Ayudya Pramesti , Rezi Erdiansyah

  2005-2015

  2023-11-19

  Statistics: 215

• THE EFFECT OF WORK ENVIRONMENT, ORGANIZATIONAL COMMITMENT AND INCENTIVES ON THE PERFORMANCE OF THE STATE CIVIL APPARATUS THROUGH THE QUALITY OF PUBLIC SERVICES AS AN INTERVENING VARIABLE IN THE OFFICE OF THE REGIONAL REGIONAL AGENCY OF RIAU ISLANDS

  Habibi , Ngaliman , Mohammad Gita Indrawan , Muammar Khaddafi , Chablullah Wibisono

  1065-1080

  2022-12-14

  Statistics: 246

• THE EFFECT OF IMPLEMENTING TECHNOLOGY AND INNOVATION MANAGEMENT THROUGH ELECTRICITY LOSS APPLICATION INNOVATION ON CUSTOMER SERVICE AT PLN ULP BUKITTINGGI

  Iman Rohmatan , Erwansyah

  1830-1843

  2025-08-26

  Statistics: 93

• THE EFFECT OF SERVICE QUALITY AND FACILITIES ON PUBLIC SATISFACTION IN DINAS PERPUSTAKAAN KOTA TEBING TINGGI

  Sri Rahayu , Sri Indah Lestari , Cornelius Ricardo , Aisyah Siregar , Lukieto Cahyadi

  1778-1787

  2024-12-12

  Statistics: 69

• PERFORMANCE MEASUREMENT ANALYSIS RELATED TO CHANGES IN NOMENCLATURE AT THE ANIMAL, FISH, AND PLANT QUARANTINE OFFICE OF THE RIAU ISLANDS USING THE BALANCE SCORECARD (BSC) MODEL

  Liza Rickiany , Ngaliman , Sarmini

  2014-2024

  2025-09-21

  Statistics: 106

• PERFORMANCE MEASUREMENT ANALYSIS RELATED TO CHANGES IN NOMENCLATURE AT THE ANIMAL, FISH, AND PLANT QUARANTINE OFFICE OF THE RIAU ISLANDS USING THE BALANCE SCORECARD (BSC) MODEL

  Liza Rickiany , Ngaliman , Sarmini

  2014-2024

  2025-08-31

  Statistics: 61

• SENTIMENT ANALYSIS FOR IMPROVING THE QUALITY OF IMMIGRATION M-PASSPORT SERVICES

  Paula Tamba , Prihatin Lumbanraja , Nazaruddin

  1424-1438

  2024-10-22

  Statistics: 82

• HUMAN RESOURCE TALENT MANAGEMENT IN THE PUBLIC SECTOR

  Qathrunnada Atikah Hamka , Haliah

  1563-1569

  2025-08-17

  Statistics: 141

• THE INFLUENCE OF COMPETENCE, KNOWLEDGE, AND INCENTIVES ON THE PERFORMANCE OF POSYANDU CADRES IN THE BATU 10 PUBLIC HEALTH CENTER AREA THROUGH INTRINSIC MOTIVATION AS AN INTERVENING VARIABLE

  Kemistia Eva , Bambang Satriawan , Ana Faizah

  1955-1965

  2025-09-06

  Statistics: 53

• ENHANCING UTILIZATION OF HEALTH FUNDS INSURANCE THROUGH THE ACCOUNTABILITY CONTROL MODEL

  Muhammad Arifai , Zulkarnaini , Dwi Melvinasvita , Yeni Irawan , Mukhlisul Muzahid

  1608-1624

  2023-04-30

  Statistics: 214