EMPLOYEE ENGAGEMENT IN THE WORKPLACE: A SYSTEMATIC LITERATURE REVIEW

Authors

Lilia Demupa , Yunita Faela Nisa , Abdul Mujib

Published:

2026-02-28

Downloads

Abstract

This study aims to map empirical findings on employee engagement as a dependent variable in workplace contexts using a Systematic Literature Review (SLR) approach. Literature searches were conducted across three academic databases: Google Scholar, ScienceDirect, and Garuda Ristekdikti, covering publications from 2020 to 2025. Article selection followed PRISMA guidelines, with inclusion criteria comprising quantitative studies, workplace-focused contexts, employee engagement as the dependent variable, and full-text accessibility in Indonesian or English. Out of 395,874 identified records, 24 articles met all inclusion criteria and were further analyzed. Findings were synthesized using meta-analytic techniques where applicable and complemented by narrative synthesis to interpret heterogeneous results. The review indicates that organizational factors such as leadership styles, human resource management practices, perceived organizational support, quality of work life, and workplace environment have a significant effect on employee engagement. Individual and contextual factors, including workplace spirituality and employee well-being, also have an effect on enhancing engagement. This review highlights research gaps, particularly the limited evidence from Indonesian MSMEs and the underexplored role of several predictors, thereby offering directions for future research.

Keywords:

Employee Engagement Systematic Literature Review Organizational Factors Workplace

References

Agustiani, T., Mora, L., & Ibad, C. (2024). Increasing employee engagement through workplace happiness: A quality of work life mediation study. Psikoborneo: Jurnal Ilmiah Psikologi, 12(3), 378–384.

Asefa, K., & Kant, S. (2022). Transactional Academic Leadership Effect on Employee’s Engagement: the Mediating Impact of Extrinsic Motivation. Partners Universal International Research Journal, 1(4), 54-62.

Bakker, A. B., & Demerouti, E. (2008). Towards a model of work engagement. Career Development International, 13(3), 209-223.

Balwant, P. T., Mohammed, R., & Singh, R. (2019). Transformational leadership and employee engagement in Trinidad’s service sector: The role of job resources. International Journal of Emerging Markets, 15(4), 691–715.

Borenstein, Hedges, & Higgins. (2009). Index. In Introduction to Meta-Analysis (pp. 415-421). John Wiley & Sons, Ltd. https://doi.org/10.1002/9780470743386.index

Chandani, A., Mehta, M., Mall, A., & Khokhar, V. (2016). Employee engagement: A review paper on factors affecting employee engagement. Indian Journal of Science and Technology, 9(15), 1-7. https://doi.org/10.17485/ijst/2016/v9i15/92145

Cherlyn, C., & Sentoso, A. (2022). The effect of toxic workplace environment mediated by organizational culture, work environment, organizational support and employee well-being on employee engagement in the hospitality. Enrichment: Journal of Management, 12(5), 4189-4197.

He, J., Morrison, A. M., & Zhang, H. (2021). How high-performance HR practices and LMX affect employee engagement and creativity in hospitality. Journal of Hospitality & Tourism Research, 45(8), 1360-1382.

Jing, Z., & Nuruly, S. (2025). The impact of human resource management on employee engagement in workplace of Primostar,Shanghai. Asian Journal of Management, 4(1), 405-418.

Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692-724.

Koeswayo, P. S., Haryanto, H., & Handoyo, S. (2024). The impact of corporate governance, internal control and corporate reputation on employee engagement: a moderating role of leadership style. Cogent Business & Management, 11(1), 2296698.

Lartey, F. M. (2021). Impact of career Planning, employee autonomy, and manager recognition on employee engagement. Journal of Human Resource and Sustainability Studies, 9(02), 135.

Liberati, A., Altman, D.G., Tetzlaff, J., Mulrow, C., Gøtzsche, P.C., Ioannidis, J.P.A., Clarke, M., Devereaux, P.J., Kleijnen, J., & Moher, D. (2009). The PRISMA Statement for Reporting Systematic Reviews and Meta-Analyses of Studies That Evaluate Health Care Interventions: Explanation and Elaboration. PLOS Medicine, 6(7), e1000100. https://doi.org/10.1371/journal.pmed.1000100

Luthfi, T. W., & Putri, V. W. (2021). Factors that affect employee engagement in the workplace. Management Analysis Journal, 10(4), 400-409.

Moher, D., Liberati, A., Tetzlaff, J., Altman, D.G., & Group, T.P. (2009). Preferred Reporting Items for Systematic Reviews and Meta-Analyses: The PRISMA Statement. PLOS Medicine, 6(7), e1000097. https://doi.org/10.1371/journal.pmed.1000097

Mokkink, L.B., Terwee, C.B., Patrick, D.L., Alonso, J., Stratford, P.W., Knol, D.L., Bouter, L.M., & de Vet, H.C.W. (2010). The COSMIN checklist for assessing the methodological quality of studies on measurement properties of health status measurement instruments: An international Delphi study. Quality of Life Research, 19(4), 539–549. https://doi.org/10.1007/s11136-010-9606-8

Mutiara, A. N. R., & Nurhayati, M. (2023). Workplace Spirituality and Knowledge Sharing on Employee Engagement: Mediated Role by Achievement Motivation. Adpebi International Journal of Multidisciplinary Sciences, 2(2), 207-217.

Na-Nan, K., Phanniphong, K., Jaturat, N., Jaturat, N., & Jaturat, M. (2025). The influence of person-organization fit on employee engagement: Psychological contract as a mediating effect in Thailand's logistics industry. Acta Psychologica, 240, 104756.

Nguyen, H. N., & Tran, M. D. (2021). The effect of perceived organizational support on employee engagement during the COVID-19 pandemic: An empirical study in Vietnam. The Journal of Asian Finance, Economics and Business, 8(6), 415-426.

Nufus, R. Z., & Mubarak, A. (2022, July). Studi Kontribusi Workplace Spirituality terhadap Employee Engagement Petugas Pemadam Kebakaran Kota Bandung. In Bandung Conference Series: Psychology Science (Vol. 2, No. 2, pp. 142-149).

Okfrima, R., Harto, B., Asbullah, M., Pratiwi, N., & Pasaribu, M. L. (2022). Relationship Between Workplace Spirituality And Employee Engagement In The Milling Sector Of Pt. Family Raya. Enrichment: Journal of Management, 12(2), 2297-2304.

Okojie, G., Alam, A. S. A. F., Begum, H., Ismail, I. R., & Sadik-Zada, E. R. (2024). Social support as a mediator between selected trait engagement and employee engagement. Social Sciences & Humanities Open, 10, 101080.

Peters, M.D.J., Godfrey, C.M., Khalil, H., McInerney, P., Parker, D., & Soares, C.B. (2015). Guidance for conducting systematic scoping reviews. JBI Evidence Implementation, 13(3), 141. https://doi.org/10.1097/XEB.0000000000000050

Purnami, R. S., Senen, S. H., Disman, D., & Ahman, E. (2020). Pengaruh individual spirituality dan workplace spirituality terhadap employee engagement pegawai agensi pemasaran digital. Jurnal Manajemen dan Bisnis Performa, 17(2), 46–56.

Ramirez Lozano, J., Peñaflor Guerra, R., & Sanagustín Fons, V. (2023). Leadership, communication, and job satisfaction for employee engagement and sustainability of family businesses in Latin America. Administrative Sciences, 13(6), 137.

Rasool, S. F., Wang, M., Tang, M., Saeed, A., & Iqbal, J. (2021). How toxic workplace environment affects employee engagement: The mediating role of organizational support and employee wellbeing. International Journal of Environmental Research and Public Health, 18(5), 2294.

Rumman, A. A., Al-Abbadi, L., & Alshawabkeh, R. (2020). The impact of human resource development practices on employee engagement and performance in Jordanian family restaurants. Problems and Perspectives in Management, 18(1), 130.

Saks, A. M. (2006). Antecendents and consequences of employee engagement. Journal of Managerial Psychology.

Shi, J., Cook, A. S., van Vugt, M., & Bakker, A. B. (2025). Do individual differences in perceived vulnerability to disease shape employees' work engagement?. Personality and Individual Differences, 232, 112863.

Author Biographies

Lilia Demupa, UIN Syarif Hidayatullah Jakarta

Author Origin : Indonesia

Yunita Faela Nisa, UIN Syarif Hidayatullah Jakarta

Author Origin : Indonesia

Abdul Mujib, UIN Syarif Hidayatullah Jakarta

Author Origin : Indonesia

Downloads

Download data is not yet available.

How to Cite

Lilia Demupa, Yunita Faela Nisa, & Abdul Mujib. (2026). EMPLOYEE ENGAGEMENT IN THE WORKPLACE: A SYSTEMATIC LITERATURE REVIEW. Multidiciplinary Output Research For Actual and International Issue (MORFAI), 6(3), 3582–3592. Retrieved from https://radjapublika.com/index.php/MORFAI/article/view/5193

Similar Articles

<< < 81 82 83 84 85 86 

You may also start an advanced similarity search for this article.