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• PATIENT COMPLAINT MANAGEMENT AS A STRATEGY TO IMPROVE THE QUALITY OF HOSPITAL SERVICES

  Fatia Ulfia Putri , Vip Paramarta

  5498-5503

  2025-09-24

  Statistics: 452

• THE EFFECTS OF SERVICE QUALITY, AND CUSTOMER SATISFACTION TOWARDS BUS TICKET PRICES OF PT. CHANDRA

  Safrida

  338-349

  2023-05-07

  Statistics: 366

• THE INFLUENCE OF SERVICE QUALITY, FACILITIES, AND PRICE ON PATIENT SATISFACTION AT HASNA MEDIKA CLINIC BANDUNG

  Lia Mulyawati , Erika Nurmartiani , Rulia , Kosasih , Vip Paramarta

  4694-4705

  2026-04-12

  Statistics: 69

• THE INFLUENCE OF GREEN MARKETING, SERVICE QUALITY AND BRAND IMAGE THROUGH PROMOTIONAL STRATEGIES AS INTERVENINNING VARIABLES ON PURCHASING DECISIONS IN STARBUCKS CONSUMERS COFFEE IN BATAM CITY

  Desi Asmanianti , Indrayani , Mohamad Gita Indrawan , Chablullah Wibisono , Bambang Satriawan , Ngaliman

  733-741

  2023-10-30

  Statistics: 512

• THE INFLUENCE OF ARTIFICIAL INTELLIGENCE IN DIAGNOSTIC SYSTEMS AND HEALTHCARE WORKERS’ DIGITAL COMPETENCE ON THE EFFICIENCY OF HOSPITAL SERVICES

  Astri Hindarti , Kosasih

  4532-4539

  2026-03-26

  Statistics: 222

• ANALYSIS OF THE RELATIONSHIP BETWEEN TELEMEDICINE USERS AND THE QUALITY OF HEALTH SERVICES FOR JKN PATIENTS AT FKTP FLAMINGO CLINIC OF SOEWONDO AIR BASE

  Chairunnisa Nasution , Ermi Girsang , Santy Deasy Siregar

  4267-4274

  2026-03-19

  Statistics: 167

• THE INFLUENCE OF BRAND IMAGE, TRUST, AND SERVICE QUALITY ON REVISIT INTENTION MEDIATED BY PATIENT SATISFACTION (CASE STUDY AT THE BHAYANGKARA HOSPITAL OF THE YOGYAKARTA SPECIAL REGION REGIONAL POLICE)

  Ahmad Syakur Banafif , Kosasih , Rulia , Etty Sofia Mariati Asnar , Farida Yuliaty , Vip Paramarta

  3501-3514

  2026-02-15

  Statistics: 322

• IMPLEMENTATION OF GOOD GOVERNANCE AND MOTIVATION IN IMPROVING SERVICE QUALITY: THE ROLE OF JOB SATISFACTION AS A MEDIATING VARIABLE (Study at the Badung Regency Cultural Office)

  I Gede Krisnayasa , I.G.A.A. Dewi Sucitawathi Pinatih

  7826-7829

  2025-11-17

  Statistics: 253

• CHARACTERISTIC DISTINGUISHMENTS OF PANCA MAHA BHUTA AS A BALINESE CULTURAL HEALTH SERVICE AT THE FIVELEMENTS RETREAT BALI HOTEL

  Gede Yoga Kharisma Pradana , I Putu Sabda Jayendra

  4065-4077

  2025-08-14

  Statistics: 253

• THE INFLUENCE OF HOSPITAL MANAGEMENT POLICY INNOVATION (X) ON CLINICAL SERVICE QUALITY (Z) WITH INTER-UNIT COORDINATION (Y) AS A MEDIATING VARIABLE

  Mega Inang Marsalina Sarata , Greatavia Meanda Leslie , Vip Paramarta

  5656-5663

  2025-09-28

  Statistics: 333

• THE LEAN HOSPITAL APPROACH TO CONTINUOUS IMPROVEMENT IN ENHANCING SERVICE QUALITY AT THE OUTPATIENT PHARMACY OF TALAUD REGIONAL GENERAL HOSPITAL IN 2019

  Meyvie Belinda Kendage , Jason Merari Peranginangin , Tri Wijayanti

  5000-5008

  2025-09-20

  Statistics: 307

• ANALYSIS OF TOTAL QUALITY MANAGEMENT (TQM) BY EMPLOYEES TOWARDS CONSTRUCTIVE IMPROVEMENT EFFORTS IN HOSPITAL

  Istahara , Abdul Gani Sidqi , Vip Paramarta , Farida Yuliaty , Kosasih , Fitriana

  3480-3490

  2026-02-14

  Statistics: 360

• THE EFFECT OF SELF EFFICACY, ORGANIZATIONAL CULTURE AND WORK MOTIVATION ON JOB SATISFACTION OF LANGKAT REGENCY AGRICULTURE AND FOOD SECURITY SERVICE OFFICE.

  Filzah Zarifah Zahra Harahap , Faisal Matriadi , A. Hadi Arifin , Nurmala

  232-237

  2024-04-30

  Statistics: 140

• COMPARATIVE ANALYSIS OF TREE-BASED ALGORITHMS FOR CUSTOMER SATISFACTION CLASSIFICATION IN THE LOGISTICS INDUSTRY: A CASE STUDY OF JNE AND J&T EXPRESS

  Kevin Benedicta , Rudi Nurdiansyah

  4232-4243

  2026-03-18

  Statistics: 177

• BUSINESS ACTORS’ SATISFACTION LEVEL IN OBTAINING PSAT-PDUK DISTRIBUTION PERMIT REGISTRATION IN GRESIK REGENCY

  Farikhah Linda Aurantifolia , Teguh Soedarto , Hamidah Hendrarini

  2994-3000

  2025-07-13

  Statistics: 428

• THE EFFECTIVENESS OF THE USE OF MANAGEMENT INFORMATION SYSTEMS AND HOSPITAL FACILITIES IN IMPROVING SERVICES IN THE OUTPATIENT UNIT OF LINDIMARA CHRISTIAN HOSPITAL

  Yuliyanti Konga Wandal

  2026-05-31

  Statistics: 19

• ANALYSIS OF PRICE AND BRAND IMAGE ON PURCHASING DECISIONS WITH SERVICE AS AN INTERVENING VARIABLE (CASE STUDY OF DIGITAL ALLIANCE AT PT AGRES MEDAN TEKNOLOGI

  Dini Irhamna , Slamet Widodo , Husni Muharram Ritonga

  7982-7991

  2025-11-24

  Statistics: 199

• PATIENT LOYALTY IS INFLUENCED BY ELECTRONIC WORD OF MOUTH (E-WOM), SERVICE QUALITY AND PROMOTION AT THE SANUS AESTHETIC CLINIC

  Rizki Aprilia , Hery Winoto Tj

  1259-1272

  2025-05-23

  Statistics: 283

• THE INFLUENCE OF SERVICE QUALITY AND DIGITAL MARKETING ON PURCHASE DECISION THROUGH BRAND AWARENESS AS AN INTERVENING VARIABLE AT SURYA MART UM SURABAYA

  Moh Romli , Wiwik Handayani , Sugeng Purwanto

  2671-2678

  2025-07-07

  Statistics: 501

• INFLUENCE OF SERVICE QUALITY, PRODUCT QUALITY, AND PRICE COMPATIBILITY TOWARDS CUSTOMER SATISFACTION AT WH CAFÉ, KISARAN TIMUR DISTRICT ASAHAN REGENCY, NORTH SUMATRA

  Adnan , Keysha Alia Salsabila Pasaribu , Hamdiah , Rusydi Abubakar

  804-816

  2024-10-23

  Statistics: 237

• BEHAVIORAL PRICE ON REVISIT INTENTION THROUGH MONETARY PRICE IN TYPE B PRIVATE HOSPITAL

  Nico Harly Chandra

  945-949

  2025-04-29

  Statistics: 212

• EFFECT OF PRIVACY SECURITY, WEBSITE CONTENT, CUSTOMER SERVICE AND ATMOSPHERIC ON E-SHOPPING INTENTION

  Mirna Zahara , Rahmaniar , Jullimursyida , Munandar

  99-108

  2024-03-03

  Statistics: 185

• QUALITY OF SERVICES AND FACILITIES ON INPATIENT SATISFACTION WITH STAFF COMPETENCE AS AN INTERVENING VARIABLE AT TAMAN KROCOK COMMUNITY HEALTH CENTER

  Aprilia Windarti , Toni Herlambang , Abadi Sanosra

  2073-2086

  2025-01-01

  Statistics: 381

• THE INFLUENCE OF SERVICE QUALITY ON CUSTOMER LOYALTY (CASE STUDY AT CAFE UNCLE SAM LUBUK PAKAM)

  Septiana Handayani Sagala , Sukaria Sinulingga , Sugiharto

  702-710

  2024-08-15

  Statistics: 253

• THE INFLUENCE OF SERVICE QUALITY AND MENU DIVERSITY ON PURCHASING DECISIONS AT CAFÉ SOCOLATTE PIDIE JAYA DISTRICT

  Erni Zahara , Agustinawati , Siti Maimunah , T. Edyansyah

  93-98

  2024-03-03

  Statistics: 215