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• MAPPING THE GLOBAL DRG-BASED CLINICAL KNOWLEDGE LANDSCAPE: IMPLICATIONS FOR CLAIMS MANAGEMENT AND THE EVOLVING ROLE OF CLINICAL CODERS

  Ida Ayu Agung Dewi Sawitri , Qurratul Aini

  6124-6137

  2026-06-17

  Statistics: 0

• THE INFLUENCE OF BRAND IMAGE, TRUST, AND SERVICE QUALITY ON REVISIT INTENTION MEDIATED BY PATIENT SATISFACTION (CASE STUDY AT THE BHAYANGKARA HOSPITAL OF THE YOGYAKARTA SPECIAL REGION REGIONAL POLICE)

  Ahmad Syakur Banafif , Kosasih , Rulia , Etty Sofia Mariati Asnar , Farida Yuliaty , Vip Paramarta

  3501-3514

  2026-02-15

  Statistics: 280

• THE INFLUENCE OF MANAGEMENT INFORMATION SYSTEMS, PROCESS INNOVATION AND OPERATIONAL EFFICIENCY IN HOSPITALS

  Anggilia Yuliani Susanti , Vip Paramarta , Farida Yuliaty , Kosasih , Fitriana , Sri Rochani

  105-110

  2025-02-19

  Statistics: 304

• THE EFFECT OF ORGANIZATIONAL MANAGEMENT, ACCESSIBILITY, AND NURSES' PROFESSIONALISM ON OUTPATIENT PATIENT SATISFACTION AT THE POLYCLINIC OF DR. R. HARDJANTO HOSPITAL, BALIKPAPAN

  Vip Paramarta , Ayu Laili Rahmiyati , Ramadani

  5225-5232

  2025-09-15

  Statistics: 358

• ANALYSIS OF TOTAL QUALITY MANAGEMENT (TQM) BY EMPLOYEES TOWARDS CONSTRUCTIVE IMPROVEMENT EFFORTS IN HOSPITAL

  Istahara , Abdul Gani Sidqi , Vip Paramarta , Farida Yuliaty , Kosasih , Fitriana

  3480-3490

  2026-02-14

  Statistics: 331

• THE IMPACT OF HEALTHCARE ADMINISTRATION DIGITALIZATION ON HOSPITAL SERVICE EFFICIENCY WITH HEALTHCARE WORKER SATISFACTION AS A MEDIATING VARIABLE

  Eko Supryanto Raja Lado , Vip Paramarta

  5984-5992

  2025-10-08

  Statistics: 320

• PATIENT COMPLAINT MANAGEMENT AS A STRATEGY TO IMPROVE THE QUALITY OF HOSPITAL SERVICES

  Fatia Ulfia Putri , Vip Paramarta

  5498-5503

  2025-09-24

  Statistics: 416

• THE ROLE OF WORK MOTIVATION AS A MEDIATING VARIABLE IN THE INFLUENCE OF WORK ORIENTATION AND COMPENSATION ON EMPLOYEE PERFORMANCE IN THE ERA OF DIGITALIZATION AND THE USE OF AI TECHNOLOGY AT MATA MATA HOSPITAL

  Ni Kadek Ika Darmayanti , Nilna Muna

  2944-2953

  2026-01-31

  Statistics: 188

• SUPERVISION FOR NURSING DOCUMENTATION IN AN INDONESIAN PSYCHIATRIC HOSPITALS

  Ramadhansyah Purnomo Iswa , Marthoenis , Mudatsir

  1009-1013

  2024-01-29

  Statistics: 191

• THE INFLUENCE OF HOSPITAL FACILITIES, NURSING SERVICES, AND PATIENT SATISFACTION ON OUTPATIENT REVISIT INTENTION (A CASE STUDY AT DEMANG SEPULAU RAYA REGIONAL GENERAL HOSPITAL, CENTRAL LAMPUNG REGENCY)

  Tiara Cornela Azqinar , Vip Paramarta , R. Ricky Agusiady

  5497-5508

  2026-06-02

  Statistics: 6

• KESIAPAN SUMBER DAYA MANUSIA DALAM IMPLEMENTASI PEMANFAATAN SISTEM INFORMASI MANAJEMEN RUMAH SAKIT (SIMRS) UNTUK MENINGKATKAN EFISIENSI PELAYANAN RAWAT JALAN

  Ni Wayan Eka Arimas , Kosasih

  5443-5448

  2025-09-24

  Statistics: 222

• THE INFLUENCE OF MEDICAL SERVICE QUALITY AND TRUST ON LOYALTY WITH PATIENT SATISFACTION AS AN INTERVENING VARIABLE IN THE INPATIENT WARD OF BHAYANGKARA HOSPITAL BANJARMASIN

  Putriana Sitompul , Farida Yuliaty , Ayu Laili Rahmiyati , Kosasih , Vip Paramarta , Fitriana

  534-547

  2025-12-13

  Statistics: 297

• THE EFFECT OF SERVICE QUALITY AND PATIENT SATISFACTION ON PATIENT LOYALTY MEDIATED BY PATIENT TRUST AT RUMAH INDONESIA SEHAT (RIS) HOSPITAL

  Fenny Kristinawati , Wani Devita Gunardi , Fushen

  701-717

  2023-01-20

  Statistics: 789

• THE INFLUENCE OF MANAGEMENT INFORMATION SYSTEMS, PROCESS INNOVATION AND OPERATIONAL EFFICIENCY IN HOSPITALS

  Ivana Yolanda , Kosasih , Vip Paramarta , Farida Yuliaty

  14-21

  2025-02-15

  Statistics: 455

• THE LEAN HOSPITAL APPROACH TO CONTINUOUS IMPROVEMENT IN ENHANCING SERVICE QUALITY AT THE OUTPATIENT PHARMACY OF TALAUD REGIONAL GENERAL HOSPITAL IN 2019

  Meyvie Belinda Kendage , Jason Merari Peranginangin , Tri Wijayanti

  5000-5008

  2025-09-20

  Statistics: 262

• THE EFFECTIVENESS OF THE USE OF MANAGEMENT INFORMATION SYSTEMS AND HOSPITAL FACILITIES IN IMPROVING SERVICES IN THE OUTPATIENT UNIT OF LINDIMARA CHRISTIAN HOSPITAL

  Yuliyanti Konga Wandal

  2026-05-31

  Statistics: 3

• EMPOWERMENT OF COMMUNITY HEALTH CADRES THROUGH HEALTH POST MANAGEMENT TRAINING AND HOSPITAL ASSISTANCE TO IMPROVE BASIC HEALTH SERVICES IN MALANG REGENCY

  Marlena Ayu Windasari , Vip Paramarta

  516-525

  2025-12-13

  Statistics: 230

• FACTORS RELATED TO USE OF PPE IN HEALTH WORKERS OF THE IGD UNIT AT RSUD CUT NYAK DHIEN MEULABOH

  Sherly Puspita Dhani , Jun Musnadi , Lili Eky Nursia N , Siti Maysaroh Fitri S

  415-420

  2022-07-31

  Statistics: 224

• THE QUALITY OF NURSING CARE SERVIES AND THE LEVEL OF PATIENT SATISFACTION IN THE HOSPITAL MEDAN

  Siang Br Tarigan , Masnila Siregar , Nurlama Siregar , Salwa Vellysha

  6458-6470

  2026-06-18

  Statistics: 0

• THE EFFECT OF RELIABILITY AND EMPATHY ON PATIENT SATISFACTION AND ITS IMPLICATIONS ON PATIENT TRUST (Study at Melati Hospital, Sungai Penuh City, Jambi Province)

  Maulana , Dr. Taufik Zulfikar, S.E., M.M , Dr. Ayu Laili Rahmiyati, S.KM., M.M , Dr. Taufan Nugroho, Sp.And., MMRS , Dr. Haddan Dongoran, S.E., M.Si , Assoc. Prof. Dr. VIP Paramarta

  4326-4330

  2026-03-28

  Statistics: 54

• ANALYSIS OF ATTITUDE AND INTEREST AS INDICATORS OF THE EFFECTIVENESS OF IMPLEMENTING ELECTRONIC SIGNATURES ON ELECTRONIC MEDICAL RECORD DOCUMENTS IN IMPROVING THE QUALITY OF SERVICE (Survey Study at Marthen Indey Hospital Jayapura)

  Astrodita Adya Seta , Sri Rochani Mulyani , Widjajanti Utoyo

  2085-2096

  2025-06-09

  Statistics: 251

• THE INFLUENCE OF THE 7P MARKETING MIX ON OUTPATIENTS’ REVISIT INTENTION (A SURVEY STUDY AT DR. AGUNG HOSPITAL, BIMA CITY)

  ST. Hajar , Sri Rochani Mulyani , Etty Sofia Marianti Asnar

  5162-5171

  2026-05-31

  Statistics: 16

• OPTIMIZATION OF HOSPITAL MANAGEMENT INFORMATION SYSTEM TO SUPPORT MANAGERIAL DECISIONS

  Ahmad Syakur Banafif , Farida Yuliaty

  5427-5435

  2025-09-24

  Statistics: 338

• THE EFFECT OF SERVICE QUALITY AND DOCTOR COMPETENCE ON PATIENT SATISFACTION MEDIATED BY THE IMAGE OF ROSELA HOSPITAL

  Ester Rita , Hery Winoto Tj , Eka Desy Purnama

  3069-3079

  2025-07-13

  Statistics: 83

• NURSE'S KNOWLEDGE LEVEL OF HANDLING EMERGENCY PATIENTS DUE TO TRAFFIC ACCIDENTS AT RSUD PARAPAT SIMALUNGUN REGENCY

  Sondang Sidabutar , Christian Rayando Butar Butar , Diana Lorenta Barimbingan

  411-417

  2022-01-30

  Statistics: 253