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• THE INFLUENCE OF SERVICE QUALITY DIMENSIONS ON PATIENT LOYALTY WITH SATISFACTION AS A MEDIATING VARIABLE AT PKU MUHAMMADIYAH WONOGIRI HOSPITAL

  Khusnul Khotimah Ariyani , Iwan Setiawan Adji , Soepatini

  4023-4033

  2026-03-09

  Statistics: 0

• THE INFLUENCE OF SERVICE QUALITY ON CUSTOMER LOYALTY IS MEDIATED BY SATISFACTION VARIABLES (STUDY OF CUSTOMER PERCEPTIONS ON BANK MANDIRI UNIT KUALA TANJUNG BRANCH BATUBARA DISTRICT, NORTH SUMATRA PROVINCE)

  Ade Carlo Tiganna Damanik , Nazaruddin , Yeni Absah

  694-703

  2023-10-30

  Statistics: 194

• THE EFFECTS OF SERVICE QUALITY, AND CUSTOMER SATISFACTION TOWARDS BUS TICKET PRICES OF PT. CHANDRA

  Safrida

  338-349

  2023-05-07

  Statistics: 302

• THE EFFECT OF SERVICE QUALITY AND PATIENT SATISFACTION ON PATIENT LOYALTY MEDIATED BY PATIENT TRUST AT RUMAH INDONESIA SEHAT (RIS) HOSPITAL

  Fenny Kristinawati , Wani Devita Gunardi , Fushen

  701-717

  2023-01-20

  Statistics: 640

• PATIENT COMPLAINT MANAGEMENT AS A STRATEGY TO IMPROVE THE QUALITY OF HOSPITAL SERVICES

  Fatia Ulfia Putri , Vip Paramarta

  5498-5503

  2025-09-24

  Statistics: 191

• THE EFFECT OF COFFEE TYPE, PRICE AND SERVICE ON CUSTOMER SATISFACTION AT COFFEE SHOPP RESTU BUNDA, MEDAN CITY

  Sri Wahyuni Br Maha , Deni Faisal Mirza , Jontrapolta Sembiring , Rosdiana Gultom

  1173-1183

  2024-12-30

  Statistics: 101

• DETERMINANTS OF CUSTOMER LOYALTY IN MURNI TEGUH HOSPITAL IN BALI

  Leviana Aurellia Valeriant , Dewi Sri Surya Wuisan

  128-136

  2025-02-20

  Statistics: 132

• THE EFFECT OF WALK THROUGHT AUDIT (WTA) ON IMPROVING THE QUALITY OF HEALTH SERVICES IN THE FIRST LEVEL OF HEALTH FACILITIES

  Dara Sa Fhounna , Maiza Duana

  441-444

  2022-07-31

  Statistics: 234

• THE INFLUENCE OF TELEMEDICINE SERVICES, PATIENT TRUST, AND SATISFACTION ON INTEREST IN USING DIGITAL HEALTH PLATFORMS

  Jeanny Kathleen Hartini , Vip Paramarta , Kosasih , Farida Yuliaty

  45-50

  2025-02-16

  Statistics: 288

• THE INFLUENCE OF MARKETING STRATEGY AND SERVICE INNOVATION ON THE GROWTH OF PRIVATE HOSPITAL PATIENTS

  Tia Ariani Salsabila , Kosasih , Vip Paramarta , Farida Yuliaty , Fitriana

  1-7

  2025-02-15

  Statistics: 377

• BUSINESS ACTORS’ SATISFACTION LEVEL IN OBTAINING PSAT-PDUK DISTRIBUTION PERMIT REGISTRATION IN GRESIK REGENCY

  Farikhah Linda Aurantifolia , Teguh Soedarto , Hamidah Hendrarini

  2994-3000

  2025-07-13

  Statistics: 241

• THE EFFECT OF ORGANIZATIONAL MANAGEMENT, ACCESSIBILITY, AND NURSES' PROFESSIONALISM ON OUTPATIENT PATIENT SATISFACTION AT THE POLYCLINIC OF DR. R. HARDJANTO HOSPITAL, BALIKPAPAN

  Vip Paramarta , Ayu Laili Rahmiyati , Ramadani

  5225-5232

  2025-09-15

  Statistics: 217

• ANALYSIS OF PRICE AND BRAND IMAGE ON PURCHASING DECISIONS WITH SERVICE AS AN INTERVENING VARIABLE (CASE STUDY OF DIGITAL ALLIANCE AT PT AGRES MEDAN TEKNOLOGI

  Dini Irhamna , Slamet Widodo , Husni Muharram Ritonga

  7982-7991

  2025-11-24

  Statistics: 130

• APPLICATION OF THE ANALYTIC HIERARCHY PROCESS METHOD IN EVALUATING PUBLIC COMPLAINT HANDLING SERVICE SATISFACTIONTHROUGH THE RAPID RESPONSE COMMUNITY (CRM) SYSTEM OF THE DKI JAKARTA PROVINCIAL GOVERNMENT

  Andika Wisnuadji Putra Soebroto , Utomo Sarjono Putro

  2020-2027

  2026-01-17

  Statistics: 98

• THE INFLUENCE OF TRUST AND SATISFACTION ON LOYALTY CUSTOMERS AT UKM DNA COLLECTION SUMENEP CITY

  Rifki Abrory , Fullchis Nurtjahjani , Yosi Afandi

  791-803

  2024-10-10

  Statistics: 106

• IMPLEMENTATION OF LEAN HOSPITAL AS AN EFFORT TO IMPROVE HEALTH SERVICES IN THE EMERGENCY UNIT OF THE HOSPITAL

  I Gusti Nyoman Trianantha Jaya , Kosasih , Farida Yuliaty , Vip Paramarta , Fitriana

  189-193

  2025-02-24

  Statistics: 175

• THE LEAN HOSPITAL APPROACH TO CONTINUOUS IMPROVEMENT IN ENHANCING SERVICE QUALITY AT THE OUTPATIENT PHARMACY OF TALAUD REGIONAL GENERAL HOSPITAL IN 2019

  Meyvie Belinda Kendage , Jason Merari Peranginangin , Tri Wijayanti

  5000-5008

  2025-09-20

  Statistics: 156

• ANALYSIS OF SUPPLEMENTARY FOOD PROVISION AND NUTRITIONAL COUNSELING THROUGH HEALTH PROGRAMS TARGETING NUTRITIONAL IMPROVEMENT IN TODDLER CHILDREN (A STUDY AT TAMANAN BONDOWOSO HEALTH CENTER)

  Nia Damayanti , Toni Herlambang , Mohammad Thamrin

  2103-2117

  2025-01-01

  Statistics: 150

• THE INFLUENCE OF GOOD HOSPITAL GOVERNANCE IMPLEMENTATION ON HOSPITAL PERFORMANCE WITH POSITIVE ORGANIZATIONAL CULTURE AS A MEDIATING VARIABLE

  Riyanda , Farida Yulianty

  6003-6011

  2025-10-08

  Statistics: 181

• KESIAPAN SUMBER DAYA MANUSIA DALAM IMPLEMENTASI PEMANFAATAN SISTEM INFORMASI MANAJEMEN RUMAH SAKIT (SIMRS) UNTUK MENINGKATKAN EFISIENSI PELAYANAN RAWAT JALAN

  Ni Wayan Eka Arimas , Kosasih

  5443-5448

  2025-09-24

  Statistics: 110

• THE INFLUENCE OF JOB STRESS, SOCIAL SUPPORT, AND WORK–LIFE BALANCE ON HEALTHCARE WORKERS’ PERFORMANCE

  Eka Hesti Hastuti , Vip Paramarta

  7481-7488

  2025-10-30

  Statistics: 271