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• THE EFFECT OF COMPETENCE, FACILITIES, AND INTERPERSONAL COMMUNICATION ON PATIENT SATISFACTION THROUGH QUALITY OF SERVICE AS INTERVENING VARIABLES IN NATUNA HOSPITAL

  Inggerit Paradila Putri , Muammar Khaddafi , Mohamad Gita Indrawan , Indrayani

  605-622

  2022-10-30

  Statistics: 395

• INCREASING CUSTOMER LOYALTY THROUGH PERCEIVED SERVICE QUALITY AND RELATIONSHIP MARKETING IN CLEANING SERVICE COMPANY

  Yohanes A. Panuntas , Ujang Sumarwan , Prita Prasetya

  8557-8566

  2025-11-30

  Statistics: 193

• ANALYSIS OF PROMOTION AND SERVICE QUALITY ON DECISIONS SAVING THROUGH CUSTOMER TRUST IN BANKS WEST JAVA MEDAN BRANCH OFFICE

  Etrie Septiani Lubis , Slamet Widodo , Muhammad Dharma Tuah Putra Nasution

  2131-2139

  2026-01-17

  Statistics: 152

• ANALYSIS OF THE RELATIONSHIP BETWEEN PRODUCT QUALITY PERCEPTION AND CALL CENTER SERVICE ON CUSTOMER RECOMMENDATION INTENTION IN THE TELECOMMUNICATION INDUSTRY: A SYSTEMATIC LITERATURE REVIEW

  Norma Handayani

  8388-8396

  2025-11-26

  Statistics: 116

• THE EFFECT OF SERVICE QUALITY AT CND MEULABOH HOSPITAL ON THE SATISFACTION LEVEL OF INPATIENTS PARTICIPATING IN JKN 2024

  Shazia Putri Hazima , Safrizal , Teungku Nih Farisni , Perry Boy Chandra Siahaan , Maiza Duana

  538-545

  2024-07-31

  Statistics: 159

• THE INFLUENCE OF MEDICAL SERVICE QUALITY AND TRUST ON LOYALTY WITH PATIENT SATISFACTION AS AN INTERVENING VARIABLE IN THE INPATIENT WARD OF BHAYANGKARA HOSPITAL BANJARMASIN

  Putriana Sitompul , Farida Yuliaty , Ayu Laili Rahmiyati , Kosasih , Vip Paramarta , Fitriana

  534-547

  2025-12-13

  Statistics: 131

• ANALYSIS OF THE INFLUENCE OF PRODUCT QUALITY AND SERVICE QUALITY ON CUSTOMER LOYALTY MEDIATED BY CUSTOMER SATISFACTION AT KAFE KUDU, JALAN SEI PETANI, MEDAN CITY

  Najmus Tsaqib , Iskandarini , Beby Karina Fawzeea Sembiring

  751-761

  2025-12-23

  Statistics: 127

• THE EFFECT OF WEBSITE QUALITY, PRICE AND SERVICE QUALITY ON CUSTOMER SATISFACTION IN BUKALAPAK E-COMMERCE (CASE STUDY ON MALIKUSSALEH UNIVERSITY STUDENTS)

  Alfaridho , Chalirafi , Mariyudi , Agustinawati

  146-155

  2024-04-24

  Statistics: 190

• THE INFLUENCE OF SERVICE QUALITY, PRODUCT QUALITY, AND STORE ATMOSPHERE ON THE DECISION TO VISIT PADAGRAHA COFFE &; RESTO IN LHOKSEUMAWE

  Nazila Firza , Agustinawati , Nurainun , T. Edyansyah

  139-145

  2024-04-24

  Statistics: 167

• THE INFLUENCE OF SERVICE QUALITY AND MEDICAL FACILITIES ON PATIENT SATISFACTION AND ITS IMPLICATIONS FOR PATIENT LOYALTY AT PULANG PISAU REGIONAL HOSPITAL, CENTRAL KALIMANTAN

  Santi Sandra , Kosasih , Taufan Nugroho , Farida Yuliaty , Vip Paramarta , Fitriana

  7465-7471

  2025-10-30

  Statistics: 140

• ANALYSIS OF THE MOST SENSITIVE TOLL ROAD SERVICE PERFORMANCE BASED ON USER PERCEPTION AND INFLUENCED FACTORS

  Medi Yandriguna , Muhammad Karami , Rahayu Sulistyorini , Masdar Helmi , Niken DWSBU

  1318-1331

  2025-12-23

  Statistics: 99

• THE INFLUENCE OF SERVICE QUALITY ON OUTPATIENT SATISFACTION AT THE TELUK BINTUNI HOSPITAL WHICH IS MEDIATED BY CULTURE AND BELIEFS

  Wiendo Syahputra Yahya , Saparso , Fushen

  262-283

  2024-07-21

  Statistics: 112

• THE INFLUENCE OF SERVICE QUALITY ON PATIENT LOYALTY THROUGH PATIENT SATISFACTION AT RSUD DR. CHASBULLAH ABDULMADJID IN BEKASI CITY

  Gladdays Naurah , Kosasih , Ayu Laili Rahmiyati

  578-585

  2025-03-29

  Statistics: 182

• INFLUENCE OF SERVICE QUALITY, PRODUCT QUALITY, AND PRICE COMPATIBILITY TOWARDS CUSTOMER SATISFACTION AT WH CAFÉ, KISARAN TIMUR DISTRICT ASAHAN REGENCY, NORTH SUMATRA

  Adnan , Keysha Alia Salsabila Pasaribu , Hamdiah , Rusydi Abubakar

  804-816

  2024-10-23

  Statistics: 151

• THE EFFECT OF SERVICE QUALITY AND INNOVATION ON TAXPAYER SATISFACTION AND LOYALTY AT THE LUBUK PAKAM PRIMARY TAX SERVICE OFFICE

  Rahmat , Slamet Widodo , Elfitra Desy Surya

  1469-1477

  2025-12-25

  Statistics: 184

• SOCIAL MEDIA ANALYSIS AND SERVICE QUALITY ON CUSTOMER SATISFACTION AND ITS IMPACT ON CUSTOMER LOYALTY AT PT. KATIGA RITEL STRENGINDO (K3 MART) MEDAN

  Jhony , Mesra B , Muhammad Dharma Tuah Putra Nasution

  7624-7631

  2025-11-10

  Statistics: 170

• THE IMPACT OF SERVICE QUALITY, TRUST ON CUSTOMER LOYALTY WITH CUSTOMER SATISFACTION AS AN INTERVENING AT J&T LHOKSEUMAWE CITY

  Anwar , Adnan , Teuku Zulkarnaen , Naufal Bachri , Rusydi Abubakar , Heriyana

  406-416

  2024-07-17

  Statistics: 291

• ANALYSIS OF THE EFFECT OF CONCRETE QUALITY IN HOUSE CONSTRUCTION: A DECISION-MAKING MODEL BASED ON ENVIRONMENTALLY FRIENDLY CRITERIA

  Burhanuddin , Badriana , Ezwarsyah , Syukriah , Bakhtiar , Fadliani

  1708-1718

  2026-01-06

  Statistics: 173

• ANALYSIS OF TOTAL QUALITY MANAGEMENT (TQM) BY EMPLOYEES TOWARDS CONSTRUCTIVE IMPROVEMENT EFFORTS IN HOSPITAL

  Istahara , Abdul Gani Sidqi , Vip Paramarta , Farida Yuliaty , Kosasih , Fitriana

  3480-3490

  2026-02-14

  Statistics: 55

• THE EFFECT OF SERVICE QUALITY AND FACILITY ON CUSTOMER LOYALTY WITH CUSTOMER SATISFACTION OF KRL (COMMUTER LINE) JABODETABEK AS A MODERATOR

  Faris Naufal Ramadhan , Imam Suryono , Diansyah

  3568-3579

  2025-08-09

  Statistics: 108

• THE EFFECT OF SERVICE QUALITY AND DOCTOR COMPETENCE ON PATIENT SATISFACTION MEDIATED BY THE IMAGE OF ROSELA HOSPITAL

  Ester Rita , Hery Winoto Tj , Eka Desy Purnama

  3069-3079

  2025-07-13

  Statistics: 51

• THE EFFECT OF SERVICE QUALITY AND PROMOTION MEDIATED BY CONSUMER SATISFACTION ON CUSTOMER LOYALTY AT CV. ANANDA LINK

  Raehan Ananda , Muh Abdul Aziz , Muhammad Khairul Amal

  3237-3247

  2026-02-07

  Statistics: 93

• THE EFFECT OF PRIZE DRAW, PERCEPTION OF SERVICE QUALITY, AND MOBILE BANKING SERVICES ON SAVING INTEREST (Study at Bank Rakyat Indonesia, Bekasi Harapan Indah Branch)

  Yudhistira Riza R , I Made Sukresna

  2253-2269

  2025-06-13

  Statistics: 91

• PATIENT SATISFACTION MEDIATES THE INFLUENCE OF HEALTH SERVICES QUALITY AND BRAND IMAGE ON PATIENT LOYALTY

  Aily , Melitina Tecoalu , Wani Gunardi

  73-86

  2024-04-24

  Statistics: 266

• THE INFLUENCE OF BRAND IMAGE, TRUST, AND SERVICE QUALITY ON REVISIT INTENTION MEDIATED BY PATIENT SATISFACTION (CASE STUDY AT THE BHAYANGKARA HOSPITAL OF THE YOGYAKARTA SPECIAL REGION REGIONAL POLICE)

  Ahmad Syakur Banafif , Kosasih , Rulia , Etty Sofia Mariati Asnar , Farida Yuliaty , Vip Paramarta

  3501-3514

  2026-02-15

  Statistics: 71