Vol. 2 No. 2 (2022): March
Open Access
Peer Reviewed

SERVANT LEADERSHIP AND ITS INFLUENCE ON EMPLOYEE PERFORMANCE

Authors

Marto Silalahi , Vivi Candra , Ernest Grace , Sudung Simatupang , Julyanthry

DOI:

10.54443/ijerlas.v2i2.232

Published:

2022-03-30

Downloads

Abstract

Servant leadership is currently emerging as a modern leadership style that is expected to produce good performance for the organization. The purpose of this study was conducted to determine whether service leadership is able to affect employee performance, the results of the study found that servant leadership has a positive and significant coefficient on performance, it is shown through the results of the equation Y = 7.610 + 0.492 X, then the results of the hypothesis show that service leadership has a positive and significant effect on performance. This means that leaders who are able to serve as servants for their members will be able to provide positive results on the performance of their members, and if leaders can become servants directly, they will create high loyalty for their members and reduce turnover rates for the organization.

Keywords:

Servant Leadership employee performance

References

Al Khajeh, E. H. (2018). Leadership Styles on Organizational Performance. Journal of Human Reseources Management Research, 1–10. https://doi.org/10.5171/2018.687849

Aropah, V. D., Sarma, M., & Sumertajaya, I. M. (2020). Factors Affecting Employee Performance during Work from Home. INTERNATIONAL RESEARCH JOURNAL OF BUSINESS STUDIES, 13(2), 201–214. http://www.irjbs.com/index.php/jurnalirjbs/article/view/1929/pdf.8.

Bahagia, R., & Astuti, R. (2021). Analysis Of Factors That Affect Employee Performance. Journal of International Conference Proceedings (JICP), 4(1), 359–364. https://ejournal.aibpm.org/index.php/JICP/article/view/698/686

Barbuto, J. E., & Wheeler, D. W. (2006). Scale Development and Construct Clarification of Servant Leadership. Group & Organization Management, 31(3), 300–326. https://doi.org/10.1177/1059601106287091

Bashaer, A., Singh, S. K., & Farouk, S. (2016). Determinants of organizational performance: a proposed framework. International Journal of Productivity and Performance Management, 65(6), 844–859. https://doi.org/10.1108/IJPPM-02-2016-0038

Bass, B. M. (2000). The Future of Leadership in Learning Organizations. Journal of Leadership Studies, 7(3), 18–40. https://doi.org/10.1177/107179190000700302

Benyamin, C., Prasetyo, F. P., & Widjana, A. (2021). EMPLOYEE PERFORMANCE EFFECT IN PT. “X” COMPANY, UNDER THE IMPACT OF SERVANT LEADERSHIP STYLE AND MOTIVATION. Jurnal :Syntax-Idea, 3(2), 6. https://doi.org/http://dx.doi.org/10.36418/syntax-idea.1106 2684-883X

Cass, J. (2019). How to Be a Leader, Not a Boss: 5 Secrets. Https://Justcreative.Com. https://justcreative.com/how-to-be-a-leader-not-a-boss/

Chiniara, M., & Bentein, K. (2016). Linking servant leadership to individual performance: Differentiating the mediating role of autonomy, competence and relatedness need satisfaction. Leadership Quarterly, 27, 124–141. https://www.sciencedirect.com/science/article/pii/S1048984315000971?via%3Dihub

Clement, B., & Themba, M. (2014). The effects of participative leadership on organisational commitment: Comparing its effects on two gender groups among bank clerks. African Journal of Business Management, 8(12), 451–459. https://doi.org/10.5897/ajbm2013.7028

Dartey-Baah, K. (2015). Resilient leadership: a transformational-transactional leadership mix. Journal of Global Responsibility, 6(1), 99–112. https://doi.org/10.1108/jgr-07-2014-0026

De Cremer, D., Mayer, D. M., van Dijke, M., Bardes, M., & Schouten, B. C. (2009). When does self-sacrificial leadership motivate prosocial behavior? It depends on followers’ prevention focus. The Journal of Applied Psychology, 94(4), 887–899. https://doi.org/10.1037/a0014782

de Waal, A., & Sivro, M. (2012). The Relation Between Servant Leadership, Organizational Performance, and the High-Performance Organization Framework. Journal of Leadership and Organizational Studies, 19(2), 173–190. https://doi.org/10.1177/1548051812439892

Dennis, R. S., & Bocarnea, M. (2005). Development of the servant leadership assessment instrument. Leadership & Organization Development Journal, 26(8), 600–615. https://doi.org/10.1108/01437730510633692

Diamantidis, A. D., & Chatzoglou, P. (2019). Factors affecting employee performance: an empirical approach. International Journal of Productivity and Performance Management, 68(1), 171–193. https://doi.org/10.1108/IJPPM-01-2018-0012

Eisingerich, A. B., & Rubera, G. (2010). Drivers of Brand Commitment: A Cross-National Investigation. Journal of International Marketing, 18(2), 64–79. https://doi.org/10.1509/jimk.18.2.64

Ekhsan, M., & Aziz, A. (2021). Servant Leadership and Employee Performance : Does Organizational Commitment Mediate in the Model ? The First International Conference on Government Education Management and Tourism (ICoGEMT), 1(1), 373–382. http://conference.loupiasconference.org/index.php/ICoGEMT/article/view/177

Etania, R. (2020). Evaluasi Kinerja: Metode, Manfaat, dan Kunci Berhasil. Https://Id.Hrnote.Asia. https://id.hrnote.asia/orgdevelopment/cara-efektif-melakukan-evaluasi-kinerja-201020/

Eva, N., Robin, M., Sendjaya, S., van Dierendonck, D., & Liden, R. C. (2019). Servant Leadership: A systematic review and call for future research. The Leadership Quarterly, 30(1), 111–132. https://doi.org/10.1016/j.leaqua.2018.07.004

Grace, E., Girsang, R. M., & Simatupang, S. (2021). DAMPAK DARI ETOS KERJA TERHADAP KINERJA KARYAWAN PT. KARYA BHAKTI MANUNGGAL. Jurnal Media Bina Ilmiah, 15(11), 5841–5848. http://ejurnal.binawakya.or.id/index.php/MBI/article/view/1209

Greenleaf, R. K. (1998). The Power of Servant-Leadership (L. C. Spears (ed.)). Berrett-Koehler Publishers. https://books.google.co.id/books?id=8kvdAwAAQBAJ&printsec=frontcover&hl=id&source=gbs_vpt_read#v=onepage&q&f=false

Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate Data Analysis (7th Editio). Prentice Hall.

Half, R. (2019). Half Of Workers Surveyed Have Quit Due To A Bad Boss. Https://Rh-Us.Mediaroom.Com. https://rh-us.mediaroom.com/2019-10-08-Half-Of-Workers-Surveyed-Have-Quit-Due-To-A-Bad-Boss

Handoyo, S. (2010). Assessing Servant Leadership as Leadership Alternative in Higher Education at Organizational Change Era. Makara, Sosial Humaniora, 14(2), 130–140. https://doi.org/10.7454/mssh.v14i2.675

Iptian, R., Zamroni, & Efendi, R. (2020). The Effect of Work Discipline and Compensation on Employee Performance. International Journal of Multicultural and Multireligious Understanding, 7(8), 145–152. http://ijmmu.comhttp//dx.doi.org/10.18415/ijmmu.v7i8.1812

Irfansyah. (2020). The Duties and Functions Performance of Aceh Human Resources Improvement Institutions in Scholarship Study Program Implementation in Aceh Government. Britain International of Humanities and Social Sciences (BIoHS) Journal, 2(1), 160–165. https://doi.org/10.33258/biohs.v2i1.162

Kuswati, Y. (2020). The Effect of Motivation on Employee Performance. Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 3(2), 995–1002. https://doi.org/10.33258/birci.v3i2.928

Lia, C. (2019). SETUP FOR SUCCESS: HOW TO IMPROVE EMPLOYEE PERFORMANCE. Https://Blog.Walkme.Com. https://blog.walkme.com/how-to-improve-employee-performance/

Liden, R. C., Wayne, S. J., Liao, C., & Meuser, J. D. (2014). Servant leadership and serving culture: Influence on individual and unit performance. Academy of Management Journal, 57(5), 1434–1452. https://doi.org/10.5465/amj.2013.0034

Makambe, U., & Moeng, G. J. M. (2020). The effects of leadership styles on employee performance: a case of a selected commercial bank in Botswana. Annals of Management and Organization Research, 1(1), 39–50. https://doi.org/10.35912/amor.v1i1.274

Nawoseing’ollan, D., & Roussel, J. (2017). Influence of Leadership Styles on Employees’ Performance: A Study of Turkana County, Kenya. International Journal of Business and Social Science, 8(7), 82–98. www.ijbssnet.com

Nazwirman. (2019). Analysis of Employee Performance: A Case Study in Port Corporation. Jurnal Organisasi Dan Manajemen, 15(1), 24–35. https://doi.org/10.33830/jom.v15i1.7.2019

Nur Insan, A. (2020). The effect of servant leadership on employee performance with organizational culture and work involvement as the mediators. International Journal of Advanced Science and Technology, 29(4), 2008–2024. http://sersc.org/journals/index.php/IJAST/article/view/9106

Pakpahan, M., Hardianawati, & Suwarlan. (2021). Servant Leadership and Performance Employee: The Mediating Effect of Organizational Commitment. Proceedings of the International Conference on Engineering, Technology and Social Science (ICONETOS 2020), 529(Iconetos 2020), 884–892. https://doi.org/10.2991/assehr.k.210421.127

Peterson, S. J., Galvin, B. M., & Lange, D. (2012). CEO Servant Leadership: Exploring Executive Characteristics and Firm Performance. Personnel Psychology, 65(3), 565–596. https://doi.org/https://doi.org/10.1111/j.1744-6570.2012.01253.x

Pratiwi, E. E., & Idawati, L. (2019). Pengaruh Kepemimpinan Yang Melayani, Kepuasan Kerja, Dan Motivasi Intrinsik Terhadap Kinerja Guru Sekolah Lentera Harapan Sangihe INFLUENCE OF SERVICE LEADERSHIP, WORK SATISFACTION, AND INTRINSIC MOTIVATION AGAINST TEACHER PERFORMANCE ON LENTERA HARAPAN S. Jurnal Nalar Pendidikan, 7(1), 85–93. https://ojs.unm.ac.id/nalar/article/view/10386

Ragnarsson, S., Kristjánsdóttir, E. S., & Gunnarsdóttir, S. (2018). To Be Accountable While Showing Care: The Lived Experience of People in a Servant Leadership Organization. SAGE Open, 8(3). https://doi.org/10.1177/2158244018801097

Rietsema, D. (2021). Eight Tips for Conducting an Effective Employee Performance Review. Https://Matchr.Com. https://matchr.com/hr-resources/talent-management/tips-for-conducting-employee-performance-reviews/

Saleem, F., Zhang, Y. Z., Gopinath, C., & Adeel, A. (2020). Impact of Servant Leadership on Performance: The Mediating Role of Affective and Cognitive Trust. SAGE Open, 10(1). https://doi.org/10.1177/2158244019900562

Schooley, S. (2019). Are You a True Leader or Just a Boss? Https://Www.Businessnewsdaily.Com. https://www.businessnewsdaily.com/1404-characteristics-good-boss.html

Shafiu, A. M., Manaf, H. A., & Muslim, S. (2019). The Impact Of Effective Leadership On Employee’s Performance In Local Government Of Kaduna State, 2013-2019. The International Journal of Engineering and Science (IJES), 8(11), 60–65. https://doi.org/10.9790/1813-0811026065

Silalahi, M., Simatupang, S., & Manalu, Y. A. M. (2019). The Impact of Motivation on The Performance of Employees in Hotel Sapadia Pematangsiantar. Journal Of Social Science, 2(1), 62–66. http://jsss.co.id/index.php/jsss/article/view/87

Simamora, P., Sudiarditha, I. K., & Yohana, C. (2019). The Effect of Servant Leadership on Employee Performance with Employee Engagement and Organizational Citizenship Behavior (OCB) As A Mediation Variable in Mandiri Inhealthth. International Journal on Advanced Science, Education, and Religion, 2(3), 13–25. https://doi.org/10.33648/ijoaser.v2i3.36

Sofi, M., & Devanadhen, K. (2015). Impact of Leadership Styles on Organizational Performance: An Empirical Assessment of Banking Sector in Jammu and Kashmir (India). Journal of Business and Management (IOSR-JBM), 17(8), 31–45. https://doi.org/10.9790/487X-17833145

Somech, A. (2010). Participative decision making in schools: A mediating-moderating analytical framework for understanding school and teacher outcomes. In Educational Administration Quarterly (Vol. 46, Issue 2). https://doi.org/10.1177/1094670510361745

Stange, J. (2021). 3 Employee Performance Review Tips That Actually Improve Performance. Https://Www.Quantumworkplace.Com. https://www.quantumworkplace.com/future-of-work/13-performance-review-tips-that-actually-improve-employee-performance

Stollberger, J., Las Heras, M., & Bosch, M. (2019). Serving Followers and Family? A Trickle-Down Model of How Servant Leadership Shapes Work Performance. Academy of Management Proceedings, 2019, 13247. https://doi.org/10.5465/AMBPP.2019.146

Suharso, P. (2012). Metode penelitian kuantitatif untuk bisnis: pendekatan filosofi dan praktis (Cet 3). PT Indeks.

Van Dierendonck, D., & Nuijten, I. (2011). The Servant Leadership Survey: Development and Validation of a Multidimensional Measure. Journal of Business and Psychology, 26(3), 249–267. https://doi.org/10.1007/s10869-010-9194-1

Walumbwa, F. O., Hartnell, C. A., & Oke, A. (2010). Servant leadership, procedural justice climate, service climate, employee attitudes, and organizational citizenship behavior: a cross-level investigation. The Journal of Applied Psychology, 95(3), 517–529. https://doi.org/10.1037/a0018867

Ying, M., Faraz, N. A., Ahmed, F., & Raza, A. (2020). How Does Servant Leadership Foster Employees’ Voluntary Green Behavior? A Sequential Mediation Model. International Journal of Environmental Research and Public Health, 17(5), 1–21. https://doi.org/10.3390/ijerph17051792

Yumte, P., Rante, Y., Ronsumbre, J., & Ratang, W. (2017). Influence of the Servant Leadership, Organizational Culture and Employee Motivation on Work Performance. Journal of Social and Development Sciences, 8(1), 13–19. https://doi.org/https://doi.org/10.22610/jsds.v8i1.1613

Author Biographies

Marto Silalahi, Sekolah Tinggi Ilmu Ekonomi Sultan Agung

Author Origin : Indonesia

Vivi Candra, Sekolah Tinggi Ilmu Ekonomi Sultan Agung

Author Origin : Indonesia

Ernest Grace, Sekolah Tinggi Ilmu Ekonomi Sultan Agung

Author Origin : Indonesia

Sudung Simatupang, Sekolah Tinggi Ilmu Ekonomi Sultan Agung

Author Origin : Indonesia

Julyanthry, Sekolah Tinggi Ilmu Ekonomi Sultan Agung

Author Origin : Indonesia

Downloads

Download data is not yet available.

How to Cite

Silalahi, M. ., Candra, V. ., Grace, E. ., Simatupang, S. ., & Julyanthry, J. (2022). SERVANT LEADERSHIP AND ITS INFLUENCE ON EMPLOYEE PERFORMANCE. International Journal of Educational Review, Law And Social Sciences (IJERLAS), 2(2), 295–304. https://doi.org/10.54443/ijerlas.v2i2.232

Similar Articles

<< < 4 5 6 7 8 9 10 11 12 13 > >> 

You may also start an advanced similarity search for this article.