THE INFLUENCE OF INTEGRATED MARKETING COMMUNICATION STRATEGY IN THE FROZEN FOOD INDUSTRY IN SAMARINDA ANALYSIS OF REPURCHASE INTENTION, BRAND AWARENESS, CUSTOMER SATISFACTION AND CUSTOMER TRUST
Main Article Content
Prapdopo
Andi Nurhasanah
Johan Lucas Away
Rima Melati
This study aims to analyze and prove the Influence of Integrated Marketing Strategy in the Frozen Food Industry in Samarinda Analysis of Repurchase Intention, Brand Awareness, Customer Satisfaction, and Customer Trust. This study used a questionnaire with a sample of 162 respondents in Samarinda City. This study uses a quantitative approach using path analysis processed with IBM SPSS Statistic 23 software and Structural Equation Modeling (SEM) with a sampling technique of accidental random sampling. The measurement scale used in this study uses a Likert scale with a score of 1 to 5. In this study, the researcher conducted an instrument test, namely a validity test and a reliability test as well as a classical assumption test such as a normality test and a multicollinearity test which were then carried out an estimation test and a structural model fit test. Based on the structural model used in this study
Ali, H. (2013). Marketing dan Kasus-kasus pilihan. Yogyakarta: CAPS (Center For Academic Publishing Services)
Chandra, G. (2002). Strategi dan Program Pemasaran. Yogyakarta:Andi Offset.
Hair, J. F. (2010). Multivariate Data Analysis, Seventh Edition. New Jersey: Pearson Prentice Hall.
Hair, J. F., Anderson, R. E., Tatham, & Black, W. C. (1995). Multivariet Data Analysis with Reading (Vol. 637). New Jersey: Prentice Hall.
Hurriyanti, R. (2005). Bauran dan Loyalitas . Bandung: CV Alfabeta.
Kotler, P., & Keller, K. L. (2009). Manajemen Pemasaran, Jilid 1, Edisi 13. Jakarta: Erlangga.
Kotler, P., & Keller, K. L. (2016). Marketing Management 15 Edition. Harlow: Pearson Education.
Kotler, P., Keller, & Kevin, L. (2016). Marketing Management,Global Edition. England: Pearson
Kotler, Philip; Armstrong, Gary. (2008). Prinsip-prinsip Pemasaran. Jilid Satu. Jakarta: Erlangga.
Lupiyoadi, R., & Hamdani, A. (2006). Manajemen Pemasaran Jasa.
Sugiyono. (2012). Metode Penelitian Kuantitatif Kualitatif dan R&B. Bandung: Alfabeta.
Sugiyono. (2014). Metode Penelitian Pendekatan Kuantitaif, Kualitatif, dan R&D.Bandung: Alfabeta.
Sugiyono. (2017). Metode Penelitian Kuantitatif Kualitatif dan E & D. Bandung: CV. Alfabeta.
Tjiptono, F. (2007). Strategi Pemasaran. Yogyakarta: Andi offset.
Umar, H. (2011). Metode Penelitian,Edisi Kedua,Cetakan Kesebelas. Jakarta: PT. Rajagrafindo
Agmeka, F., Wathoni, R. N., & Santoso, A. S. (2019). The Influence of Discount Framing towards Brand Reputation and Brand Image on Purchase Intention and Actual Behaviour in e-commerce. e Fifth Information Systems International Conference, 852-858. doi:10.1016/j.procs.2019.11.192
Alifia, H. R., & Hartono, A. (2022). Effect of Product Quality, Service Quality, Price, Familiarity, Reputation, and Application Quality on Shopee Users’ Purchase Intention. Jurnal Sosial dan Teknolgi (SOSTECH), 6, 567-573.
Cynthiadewi, P. R., & Hatammimi, J. (2014). The Influence of Electronic Word of Mouth Toward Brand Image and Purchase Intention of 13th Shoes. nternational Conference on Economics, Education and Humanities (ICEEH'14), 66-70. doi:http://dx.doi.org/10.15242/ICEHM.ED1214001
Diyah, T., & Ninuk, M. (2015). The Country of Origin and Brand Image Effect on Purchase Intention of Smartphone in Surabaya – Indonesia. Mediterrenean Journal of Social Sciences , 6(5). doi:10.5901/mjss.2015.v6n5s5p64
Febrian, A., & Fadly, M. (2020). The Impact of Customer Satisfaction with EWOM and Brand Equity on E-Commerce Purchase Intention in Indonesia Moderated by Culture. Binus Business Review,, 12, 41-51. doi:10.21512/bbr.v12i1.6419
Herliza, R., & Saputri, M. E. (2016). Pengaruh Brand Image Terhadap Kepuasan Pengunjung Studi Pada Zara Di Mall PVJ Bandung. e-Proceeding Of Management, 1949-1955.
Pasharibu, Y., Paramit, E. L., & Febrisnto, S. (2018). Price, service quality and trust on online transportation towards customer satisfaction. Jurnal Ekonomi dan Bisnis, 21, 240-264.
Rahmi. (2016). The Effect Of Usefulness, Ease Of Use, And Enjoyment Towards Attitude And Intention To Use E-Reader: Study On Jakarta State Univeristy's Student. Jurnal Riset Manajemen Sains Indonesia (JRMSI) Vol. 07, 7, 363-386.
Richard, R. H., & Sugiono, S. (2015). Analisis Pengaruh Product Quality, Price dan Promotion terhadap Purchase Intention Mobil Toyota Alphard di Surabaya. Jurnal Manajemen Pemasaran Petra, 3, 1-11.
Sawitri, N. N., & Prasada, P. P. (2022). The Effect of Price and Service Quality on Consumer Satisfaction by Employing Maarketing Relationship as Intervening Variables. Dinasti International Journal of Management Science, 03(06). doi:https://doi.org/10.31933/dijms.v3i6
Sukoco, A. A., Priyanto, S. H., Ihalauw, J. O., & Abdi, A. S. (2020). The Effect of Packaging and Prices on Intention to Buy with the Moderation of Income and Store Image. n Proceedings of the International Conference of Business, Economy, Entrepreneurship and Management (ICBEEM 2019),, 304-313. doi:10.5220/0009965303040313
Widodo, S., Karnawati, T. A., & Alamsyah, A. R. (2021). Pengaruh Efisiensi Harga, Promosi Online dan Offline terhadap Minat Berkunjung di Jatim Park 3 Kota Batu pada Era New Normal. Jurnal Ekonomi Manajemen dan Bisnis. doi:10.32815/jubis.v2i.447