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THE INFLUENCE OF SERVICE QUALITY AND TRUST ON CUSTOMER LOYALTY WITH SATISFACTION AS AN INTERVENING VARIABLE IN MANDIRI SUPERMARKET MEDAN

May Friska Yuliani Saragih , Yeni Absah , Endang Sulistya Rini

1707-1717

2023-08-02

Statistics: 444
THE INFLUENCE OF PRODUCT DIVERSITY AND CUSTOMER RELATIONSHIP MANAGEMENT ON LOYALTY CUSTOMERS THROUGH CUSTOMER SATISFACTION AS AN INTERVENING VARIABLE ( Case Study of Bo Cafe & Resto Tebing Tinggi )

Wahyu Ginanjar , Rotua Sri Linda Sitompul , Dara Mustika , Mangasi Sinurat , Rapat Piter Sony

1971-1983

2024-11-30

Statistics: 116
THE EFFECT OF E-SERVICE QUALITY AND PERCEIVED EASE OF USE ON E-CUSTOMER LOYALTY WITH E-CUSTOMER SATISFACTION AND E-TRUST AS INTERVENING VARIABLES IN DIGITAL PAYMENT INTERVENING VARIABLES ON DIGITAL PAYMENT FUNDS IN THE CITY OF MEDAN

Nabawi Putri Marisa Nasution , Arlina Nurbaity Lubis , Fadli

8-11

2024-12-23

Statistics: 84
THE IMPACT OF BRAND TRUST AND PERCEIVED QUALITY ON BRAND LOYALTY IN MEDIATION CUSTOMER SATISFACTION: A CASE STUDY OF KOPI KENANGAN CONSUMERS IN MEDAN CITY

Friti Sinta , Prihatin Lumbanraja , Beby Karina F. Sembiring

1555-1571

2023-07-13

Statistics: 1488
THE INFLUENCE OF FOOD QUALITY, PRICE FAIRNESS, PRODUCT VARIETY, SERVICESCAPE, STORE BRAND IMAGE ON REPURCHASE INTENTION THROUGH PURCHASE DECISION AND CUSTOMER SATISFACTION OF PIZZA HUT VISITORS IN SAMARINDA CITY

Suramli , St Nurhasanah , Sarwo Eddy Wibowo , Usratul Maqfira

276-283

2025-12-24

Statistics: 131
EMPLOYEE PERFORMANCE IMPROVEMENT STRATEGY IN EFFORTS TO IMPROVE CUSTOMER RELATIONS USING HIERARCHY PROCESS ANALYSIS AND CUSTOMER RELATIONSHIP MANAGEMENT METHODS AT PT.MASAJI KARGOSENTRA TAMA BELAWAN

Muhammad Sadani , Prihatin Lumbanraja , Meilita Tryana Sembiring

1426-1435

2023-06-29

Statistics: 292
INFLUENCE OF EMOTION, ENJOYMENT, PRICE, AND BRAND IMAGE ON VISIT INTENTION THROUGH CUSTOMER SATISFACTION AND ATTITUDE AMONG VISITORS OF AMAZON IN SAMARINDA CITY

M. Kiswanto , Zuhriah , Sarwo Eddy Wibowo , Shofiaturrizkiyah

12-19

2025-01-28

Statistics: 98
THE INFLUENCE OF EXPERIENTIAL MARKETING, EXPERIENTIAL VALUE AND BRAND TRUST ON CUSTOMER SATISFACTION TELKOMSEL SIMPATI CARD IN THE CITY OF LHOKSEUMAWE

Yuli Asbar , Sapna Biby , Razif , Nurhayati

595-604

2022-07-31

Statistics: 442
CUSTOMER SATISFACTION MEDIATES E-SERVICE QUALITY TOWARDS USER LOYALTY IN MOBILE JKN USERS

Tria Monika Dewi , Hery Winoto TJ , Melitina Tecoalu

198-208

2025-01-13

Statistics: 144
THE INFLUENCE OF ORGANIZATIONAL CULTURE AND WORK MOTIVATION ON EMPLOYEE JOB SATISFACTION: A STUDY AT PT TELEKOMUNIKASI SELULER REGION SUMBAGUT

Nur Hasanah Azka Tiffany , Iskandarini , Vivi Gusrini Pohan

764-774

2024-05-18

Statistics: 106
THE INFLUENCE OF INTEGRATED MARKETING COMMUNICATION STRATEGY IN THE FROZEN FOOD INDUSTRY IN SAMARINDA ANALYSIS OF REPURCHASE INTENTION, BRAND AWARENESS, CUSTOMER SATISFACTION AND CUSTOMER TRUST

Prapdopo , Andi Nurhasanah , Johan Lucas Away , Rima Melati

112-118

2025-01-30

Statistics: 65
CUSTOMER SATISFACTION DEVELOPMENT STRATEGY FOR ONLINE TRANSPORTATION USERS IN THE COVID-19 ERA (STUDY ON KEK ONLINE IN TEBING TINGGI)

Yomeini Margareth Sagala , Aisyah Siregar

89-98

2022-01-26

Statistics: 210
THE EFFECT OF PRIOR EXPERIENCE AND TRUST ON CUSTOMER LOYALTY WITH SATISFACTION AS AN INTERVENING VARIABLE (CASE STUDY ON CUSTOMERS OF PT. PEGADAIAN BRANCH OF TEBING TINGGI CITY)

Yomeini Margareth , Suci Etri Jayanti , Rumiris Siahaan

934-946

2023-05-04

Statistics: 294
THE EFFECT OF PRICE, PROMOTION AND QUALITY OF SERVICE ON GO-JEK CUSTOMER SATISFACTION (CASE STUDY ON STUDENTS OF THE FACULTY OF ECONOMICS AND BUSINESS UNIVERSITY OF MUHAMMADIYAH NORTH SUMATRA)

Mutia Arda , Ahmad Maulana Banurea

549-560

2022-07-31

Statistics: 528

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