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• From Complaint to Satisfaction: The Role of Complaint Management System in Patient Satisfaction

  Ni Wayan Pratita , Gede Sri Darma

  184-194

  2026-03-31

  Statistics: 36

• THE INFLUENCE OF SERVICE QUALITY AND TRUST ON CUSTOMER LOYALTY WITH SATISFACTION AS AN INTERVENING VARIABLE IN MANDIRI SUPERMARKET MEDAN

  May Friska Yuliani Saragih , Yeni Absah , Endang Sulistya Rini

  1707-1717

  2023-08-02

  Statistics: 454

• THE IMPACT OF BRAND TRUST AND PERCEIVED QUALITY ON BRAND LOYALTY IN MEDIATION CUSTOMER SATISFACTION: A CASE STUDY OF KOPI KENANGAN CONSUMERS IN MEDAN CITY

  Friti Sinta , Prihatin Lumbanraja , Beby Karina F. Sembiring

  1555-1571

  2023-07-13

  Statistics: 1505

• THE INFLUENCE OF THE CELEBRAM ON INTEREST IN BUYING THE MONSTA X ALBUM WITH TRUST AS AN INTERVENING VARIABLE ON MONBEBE IN MEDAN CITY

  Mutia Arda , Widya Ayu Pratiwi

  255-264

  2022-03-30

  Statistics: 230

• THE EFFECT OF FACILITIES AND RELIABILITY ON LOYALTY WITH PUBLIC TRUST AS PARTNERS BREEDING PT. CIOMAS ADISATWA SIANTAR AS AN INTERVENING VARIABLE

  Dian Purnama Sari , Gangsar Mayang Sari , Musparina , Rumiris Siahaan , Cia Cai Cen

  1984-1995

  2024-11-30

  Statistics: 114

• THE INFLUENCE OF PRODUCT QUALITY AND PERCEIVED VALUE, MEDIATED BY BRAND TRUST ON CONVERTING MACHINE PURCHASE DECISIONS IN INDONESIA’S FLEXIBLE PACKAGING INDUSTRY

  Indra Mandala , Bernard Tirto Widjaja , Saparso

  193-203

  2024-03-11

  Statistics: 210

• THE EFFECT OF TRUST AND ELECTRONIC WORD OF MOUTH ON PRODUCT PURCHASING DECISIONS ONLINE

  Dede Suleman , Dedi Suharyadi , Rini Martiwi , Nyoman Suardhita , Enggar Widianingrum , Eulin Karlina

  969-976

  2023-05-06

  Statistics: 497

• ANALYSIS OF FACTORS INFLUENCING LOYALTY THROUGH SATISFACTION AND TRUST ON BNI MOBILE BANKING USERS IN SAMARINDA CITY, EAST KALIMANTAN

  Armini Ningsih , Suminto , Feti Fahmimroah , Tito Adiyatma Dwiyanto

  1836-1852

  2024-11-13

  Statistics: 108

• THE INFLUENCE OF BRAND AND TRUST ON ONLINE CONSUMER BUYING INTEREST

  Dede Suleman , Yohanes Totok Suyoto , Wiwin Wianti , Etik Dwi Styaningrum , Supriatin , Rohani Lestari Napitupulu , Helmy Ivan Taruna

  977-984

  2023-05-08

  Statistics: 385

• THE EFFECT OF BRAND ENDORSEMENT, E-WOM AND TRUST ON PURCHASING DECISIONS IN E-COMMERCE IN INDONESIA

  Dede Suleman , Puji Yuniarti , Dede Mustomi , Roy Irawan , Joko Ariawan , Raden Ati Haryati , Roydawaty , Aprillia

  985-992

  2023-05-06

  Statistics: 460

• THE INFLUENCE OF BRAND PASSION, BRAND TRUST AND BRAND IMAGE ON BRAND EVANGELISM IN PRODUCTS IPHONE IN LHOKSEUMAWE CITY

  Adnan , Rusydi , Zamzami

  1004-1011

  2022-11-30

  Statistics: 73

• THE INFLUENCE OF EXPERIENTIAL MARKETING, EXPERIENTIAL VALUE AND BRAND TRUST ON CUSTOMER SATISFACTION TELKOMSEL SIMPATI CARD IN THE CITY OF LHOKSEUMAWE

  Yuli Asbar , Sapna Biby , Razif , Nurhayati

  595-604

  2022-07-31

  Statistics: 449

• DRIVING TOURIST INTENTIONS THROUGH USER-GENERATED CONTENT: EVIDENCE FROM STRUCTURAL EQUATION MODELING

  Sarah Madaniah , Eunike Al Grea , Atika Arfa Matondang , Syafrizal Helmi Situmorang

  1943-1959

  2024-11-30

  Statistics: 158

• THE EFFECT OF PRIOR EXPERIENCE AND TRUST ON CUSTOMER LOYALTY WITH SATISFACTION AS AN INTERVENING VARIABLE (CASE STUDY ON CUSTOMERS OF PT. PEGADAIAN BRANCH OF TEBING TINGGI CITY)

  Yomeini Margareth , Suci Etri Jayanti , Rumiris Siahaan

  934-946

  2023-05-04

  Statistics: 297

• UNFAIR COMPETITION IN NOTARY PRACTICE IN INDONESIA: A LEGAL EXAMINATION OF NOTARY RESPONSIBILITIES

  Rr. Ayu Gayatri Esa Prameswari , Amad Sudiro

  1781-1786

  2024-11-13

  Statistics: 218

• THE INFLUENCE OF INTEGRATED MARKETING COMMUNICATION STRATEGY IN THE FROZEN FOOD INDUSTRY IN SAMARINDA ANALYSIS OF REPURCHASE INTENTION, BRAND AWARENESS, CUSTOMER SATISFACTION AND CUSTOMER TRUST

  Prapdopo , Andi Nurhasanah , Johan Lucas Away , Rima Melati

  112-118

  2025-01-30

  Statistics: 73

• FEMALE VOTER PARTICIPATION IN THE 2024 GENERAL ELECTION OF BAUBAU CITY DPRD MEMBERS

  Edi Sabara , Andi Tenri , La Didi

  312-316

  2026-01-06

  Statistics: 99

• RELIABLE INFORMATION RESILIENCE AT LPP RRI AS A FORM OF DEFENSE OF THE INDONESIAN NATION AND STATE

  Sonni Agung Saputra , Totok Imam Santoso , Bastari Raja Tihang

  1210-1215

  2025-06-17

  Statistics: 150

• LEADERSHIP STYLES: UNVEILING THE NEXUS WITH SERVICE DELIVERY PERFORMANCE IN SOUTH AFRICAN MUNICIPALITIES

  Mamokhere John , Mabunda Nhlamulo , Khensanni Richard Chauke

  227-240

  2024-01-30

  Statistics: 387

• TRANSFORMATION OF SOCIAL CONTROL RELATED TO THE SHIFT FROM DIRECT INTERACTION TO LAW ENFORCEMENT AUTOMATION IN THE IMPLEMENTATION OF ELECTRONIC TRAFFIC LAW ENFORCEMENT (ETLE)

  Lia Christine , Achmad Benyamin Daniel , Catharina Dewi Wulansari

  232-245

  2025-12-24

  Statistics: 171

• HARNESSING ARTIFICIAL INTELLIGENCE FOR GOVERNANCE EFFICIENCY IN FCT, ABUJA

  Adedeji Daniel Gbadebo

  637-647

  2025-03-30

  Statistics: 139

• THE HARMONIZING INSTITUTIONAL AUTHORITY TO DETERMINE STATE FINANCIAL LOSSES IN CORRUPTION CASES

  Dian Devananda Akbar , Prija Djatmika , Nurini Aprilianda

  208-213

  2025-12-09

  Statistics: 34

• INTEREST IN IMPLEMENTATION OF FINANCIAL INFORMATION SYSTEMS FOR SME’S

  M. Iswahyudi , Winda Hurotul'Aini , Sari Narulita

  392-398

  2023-02-02

  Statistics: 184

• THE ROLE OF ETHICS IN BUILDING A SUSTAINABLE BUSINESS ENVIRONMENT IN THE DIGITAL ERA

  Yanita , Atika Sulistia

  288-294

  2025-01-26

  Statistics: 200

• FORMS OF JUSTICE AND CRIMINAL LEGAL PROTECTION FOR CHILDREN THROUGH DIVERSION IN THE FUTURE

  Darwanto , Sudarsono , Abdul Madjid , Bambang Sugiri

  112-115

  2025-12-08

  Statistics: 76